Consultancy

Social research

Co-production, focus groups, interviews

The experience of people using your services is the evidence of your success. We bring people together to talk about their journey using workshops, focus groups and interviews. We also support you to design high quality surveys and other data collection processes for quantitative data analysis. Our approach puts people at the centre of the impact measurement process.

Impact measurement

Theory of change, monitoring tools, outcomes

We support you throughout your whole journey of impact measurement, starting with your service users. We work with you to develop a meaningful and practical theory of change which can be used for strategy, communications and outcomes frameworks. From there we'll help you look at your data and understand what you can do to focus it more on impact. We'll explore digital tools with you to capture and communicate your impact and we'll even teach you to build your own databases, apps and surveys.

App development

Data, analysis, evaluation

We don't consider ourselves techie experts but we are experts in understanding the needs, challenges and goals of charities when it comes to tech, data and impact. We listen and suggest systems and approaches that could work for you. And we use our favourite low code platform - Zoho Creator - to teach you to develop your own apps and databases to capture the data that's important to you.

Sector research 

Evidence, literature reviews, systems mapping

Collectively, our backgrounds include academia, research, consultancy, tech for good and charity and public sector roles. We have a vast range of experience across most charity sub-sectors and can work with you to explore research and evidence. This can help you understand what’s already known about your charitable cause, what works and what direction you could take next.

Organisational development

Design thinking, agile approaches, vision

Organisations change over time and we give you the space, support and strategies to take stock. We revisit your mission, vision and values and help you refresh these with the ever changing needs of society. We believe in agile approaches to projects, campaigns and services and help you capitalise on the people and skills that are already in your organisation. We encourage you to use design thinking and innovation methods to help enable bigger leaps and greater change.

Influencing

Policy, advocacy, campaigns

Whether it’s law, policy, practice, behaviour or attitudes, we’re here to help you create change. We work with you to develop influencing strategies targeting organisations, decision makers or members of the public. We’ll support you every step of the way, including strengthening your campaign networks and engaging in different political processes. We conduct power, policy, environment and stakeholder analyses to help you produce briefings, recommendations and key messages. We work with you to devise strategies, tactics and tools that will work best for you, and help you monitor their success too.